Date of Completion

2024

Document Type

Research Project

Degree Name

Grade 12

Keywords

online shopping, advertisements, short-form videos, rural area

Abstract

TikTok, an app initially created for entertainment use, is gaining popularity in several domains, including marketing, as online shopping has become a prevalent activity among individuals of different ages. The emphasis on the generations with the most exposure to online shopping (Generation Y) and TikTok (Generation Z) is beneficial to identify the influence of TikTok as a platform for advertising to the online shopping behavior of consumers. The study utilized a crosssectional descriptive design to distinguish the impacts on the two age groups residing in a rural setting, revealing that the online consumer behavior of both Generation Y and Generation Z is likely to be positively influenced by watching product review videos on TikTok, whereas the negative influence is still perceived neutrally. There was no substantial evidence to show a significant difference between the perceived impacts of the two generations. However, due to the limitations of the study, the researchers recommend further exploration of different age groups, larger sample sizes, demographics, and online consumer behaviors.

First Advisor

Shaiyne Deque

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