Patient satisfaction on patient care services during barium enema examination
Date of Completion
2013
Document Type
Thesis
Degree Name
Bachelor of Science in Radiologic Technology
Keywords
Barium Eneman, Patient Care, Patient Satisfaction
Abstract
The study employed the descriptive research method using self-made questionnaire. The respondents composed of 64 patients who underwent barium enema examination from the selected hospitals in Cavite and Metro Manila and they were chosen through purposive sampling technique. The data gathered was treated using the following statistical tools: standard deviation, frequency, percentage, mean, t-test for independent means, and ANOVA. The results of the study are the following: (1) majority of the respondents were 40 to 49 years old and 60 years old and above and married. Most of the respondents were males and college students; (2) the satisfaction of patient care services in terms of human caring and concern, technical expertise and high quality customer service were highly satisfied; (3) the level of satisfaction of patients on patient care services during barium enema examination has no significant difference when respondents were grouped according to age, gender and educational attainment. However, there is a significant difference when respondents were grouped according to civil status. Single respondents have the highest level of satisfaction while the widow has the lowest.
APA Citation
De Luna, M. S., Sean, M., Del Callar, A., Matias, C. P., & Medina, M. A. (2013). Patient satisfaction on patient care services during barium enema examination. [Bachelor's thesis, De La Salle Medical and Health Sciences Institute]. GreenPrints. https://greenprints.dlshsi.edu.ph/bsrt/131/