Date of Completion

2024

Document Type

Community Medicine

Degree Name

Doctor of Medicine

Keywords

Nurses; Health literacy levels; Patient-centered care competencies

Abstract

Health literacy issues have been frequently reported among Filipinos, significantly impacting their health outcomes, and highlighting the crucial role of effective communication by healthcare workers in bridging the gap between available resources and rational health decision-making for improved patient-centered care. The study aimed to evaluate health literacy using the Asian Health Literacy Questionnaire (HLS-EU-Asia-Q), to measure patient-centered care competencies through a Person-Centered Care Assessment Tool (P-CAT), and to identify correlations between health literacy and patient-centered care among the 350 registered nurses at DLSU-UMC. Descriptive analysis of HLS-EU-Asia-Q showed that most of the participants exhibited adequate health literacy levels with accessing health information and health promotion as the least demonstrated health literacy skill and dimension, respectively. Most nurses have a high patient-centered care score; and among the three subscales of P-CAT, environmental accessibility has the least. Using Pearson’s correlation analysis, the study showed that the correlations between health literacy and patient-centered care were insignificant (r = 0.061). Furthermore, a one-way ANOVA revealed that there was not a statistically significant difference between health literacy scores and patient-centered care competency of registered nurses between at least two groups (F (72, 148) =1.020, p = 0.452) at a 95% confidence interval. These findings suggest that the level of health literacy among DLSU-UMC nurses does not affect their ability to deliver patient-centered care effectively; however, further improvements are needed among specific dimensions of health literacy and patient-centered care to enhance patient care quality.

First Advisor

Dr. Jovilia Abong

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