Relationship of nurses’ job satisfaction to the care satisfaction of clients in selected private hospitals in Cavite

Date of Completion

2003

Document Type

Thesis

Degree Name

Bachelor of Science in Nursing

Keywords

Job Satisfaction, Nurses

Abstract

This study utilized a quantitative descriptive type of research design and a convenience type of sampling. There were 100 respondents composed of 50 staff nurses and 50 clients from selected hospitals in Cavite. Two (2) tools were utilized in the study using a questionnaires, which were adapted from the studies of Salazar and Costa (1992) and Parreno (2003). The statistical treatments used were frequency, percentage, mean, Kruskal-Wallis, Mann-Whitney, Spearman’s Rho and Wilcoxon Signed Rank Tests. The study concluded that, 1) Most of the nurse respondents were 20-40 years old, female, single, Catholic and had worked for 1-4 years; 2) Most of the client respondents belonged to the age group of 20-40 years old, female, married, Catholic and had been hospitalized for 3-4 days; 3) The level of job satisfaction of nurses was moderately satisfied; 4) The level of care satisfaction of clients was moderately satisfied; 5) There was no significant difference in the job satisfaction of nurses when grouped according to age, gender, civil status, religion and length of service; 6) There was no significant difference in the care satisfaction of clients when grouped according to age, gender, civil status, religion and length of service; 7) There was no significant relationship between the nurses' job satisfaction and care satisfaction of clients.

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