Date of Completion

2022

Document Type

Thesis

Degree Name

Bachelor of Science in Medical Laboratory Science

Keywords

Burnout, Medical Technologists, Tertiary Laboratory, COVID-19

Abstract

Burnout has become a major issue among medical technologists, who play an important role in COVID-19 diagnosis, treatment, and prognosis. They were not only at increased risk of virus exposure, but they were also experiencing profound psychological distress as a result of the moral dilemmas they were constantly confronted with as a result of increased workload (World Health Organization, 2020). As most research focuses on nurses and doctors, there is a significant research gap on the medical technology population regarding one's mental health during the COVID-19 pandemic (Benfante et al., 2020). Accordingly, the researchers would like to raise awareness about medical technologists' mental health and well-being. As a result, during the COVID-19 pandemic, the study sought to determine the levels of burnout among medical technologists in a selected public tertiary laboratory in Diliman, Quezon City, Metro Manila. The analysis found that respondents have a moderate level of burnout in terms of emotional exhaustion and personal accomplishment. However, the majority of them exhibit low levels of depersonalization. When respondents are categorized based on their work duration, there are significant differences in the severity of burnout in terms of emotional exhaustion. A moderate level of occupational exhaustion should never be overlooked because it can have emotional and professional repercussions such as isolation from friends and family, as well as withdrawal from colleagues and friends (Western Governors University, 2021). Consequently, the researchers advise the community to advocate for mental health awareness and education, as well as to implement realistic solutions for improved health outcomes.

First Advisor

Arianne Rose A. Lim

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