Date of Completion
2025
Document Type
Research Project
Degree Name
Grade 12
Keywords
Work Performances
Abstract
The workplace environment significantly influences the performance of non-teaching personnel (NTP), who are essential to institutional operations but often receive less acknowledgement than teaching staff. This study explores the impact of a culture of appreciation on the work performance of NTPs at De La Salle Medical and Health Sciences Institute (DLSMHSI), focusing on gratitude and politeness from Special Health Sciences Senior High School (SHSSHS) students. Guided by McClelland's Human Motivation Theory, it examines achievement, affiliation, and power as motivational dimensions. A mixed-methods approach was used, combining surveys and interviews to capture both quantitative and qualitative insights. Thirty-three (33) NTPs participated, including six (6) each from security guards and LASO office workers, and seven (7) each from housekeepers, TSA office workers, and green boys. Survey results showed significant differences in how NTPs perceive appreciation, with positive interactions enhancing motivation and job satisfaction. Interviews validated these findings, highlighting how even small gestures of acknowledgment from students can boost morale, though limited student interaction poses challenges for some NTPs.
First Advisor
Jose Destura Jr., LPT, MA
APA Citation
Abad, D. G.,
Alberto, D. H.,
Bansagan, L. M.,
Geda, A. E.,
Ong, D. P.,
Padinit, A. D.,
&
Restrivera, K.
(2025).
The perceived impact of culture of appreciation and zeal for service of Special Health Sciences Senior High School students toward the work performances of non-teaching DLSMHSI personnel.
Grade_12.
Retrieved from https://greenprints.dlshsi.edu.ph/grade_12/703