Date of Completion

2022

Document Type

Research Project

Degree Name

Grade 12

Keywords

COVID-19, home isolation, patient satisfaction, patient needs, patient demands

Abstract

The COVID-19 pandemic has inflicted numerous challenges in the Philippine healthcare system in terms of the sufficiency of materials and services to address the needs of the individuals infected with COVID-19. To decongest hospitals, the national government allowed COVID-19 patients who were classified as a mild or asymptomatic case to undergo home isolation as aided by their Local Government Unit who are obliged to provide necessary materials and services to their constituents. Therefore, the study aimed to measure the satisfaction of the mild and asymptomatic COVID-19 patients in home isolation on the response and assistance they received from the Local Government Unit of the City of Bacoor, considering factors such as the fulfillment of patient needs and demands. The study utilized a quantitative approach in collecting and analyzing the data from the prepared online survey. The study involved 100 respondents, where 50 are classified as mild COVID-19 cases while 50 are asymptomatic COVID-19 cases. From the respondents, 88% of mild COVID-19 patients and 78% of asymptomatic COVID-19 patients rated their experience as ‘Satisfied' in terms of patient needs, while 88% of mild COVID-19 patients and 86% of asymptomatic COVID-19 patients assessed their experience as ‘Satisfied' in terms of patient demands. Comprehensively, the data implicates that the LGU satisfactorily met the factors that contribute to the needs and expectations of the COVID-19 patients in home isolation. It is recommended to conduct further improvements on the study, such as increasing the population and improving the research instrument to obtain more comprehensive results.

First Advisor

Pauline L. Cueno

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