The level of satisfaction of patients undergoing mammography procedure at selected hospitals in Cavite and Metro Manila

Date of Completion

2005

Document Type

Thesis

Degree Name

Bachelor of Science in Radiologic Technology

Keywords

Mammography, Patient Satisfaction

Abstract

This study utilized the non-experimental descriptive survey method which illustrates the patients’ level of satisfaction undergoing mammography. Using purposive sampling, a total of 28 patients were included as respondents. The data gathering instrument used was a self-made questionnaire. Statistical tools used to treat the data were frequency and percentage, mean, T-test and Analysis of Variance. In the light of the findings, the following conclusions were drawn: (1) Most of the respondents were married, age ranges from 41 to 50 and unemployed; (2) The respondents were very satisfied with the services they received in the pre-during-post examination periods; (3) There are no significant differences in the level of satisfaction of patients undergoing mammography (pre-during-post) when they are grouped according to civil status, employment status and age.

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