The relationship between carative behaviors of nurses and care satisfaction of clients in Dr. Jose P. Rizal National Medical Research Center (JPRHNMRC)

Date of Completion

2002

Document Type

Thesis

Degree Name

Bachelor of Science in Nursing

Keywords

Patient Satisfaction, Nurses, Nurse-Patient Relations

Abstract

The study utilized a non-experimental correlational type of research. The respondents of the study included clients admitted in Dr. Jose P. Rizal Hospital & National Medical Research Center (JPRHNMRC), regardless of their age, gender, civil status, educational attainment and duration of hospitalization. The researcher used two kinds of questionnaire, the first questionnaire was used to determine the carative behaviors of nurses as perceived by clients in JPRHNMRC, the second questionnaire was used to determine the care satisfaction of clients admitted in JPRHNMRC. The statistical treatment used in the study were percentage, mean, t-test for independent means, ANOVA via f-test, and correlation coefficient of pearson r. 1) Most respondents of the study consisted of patients who belong to the 18- 35 year old group, female, married, reached high school level, and had been admitted for 4-6 days; 2) On the average, clients perceive that nurses are equipped with carative behaviors. These carative behaviors have an impact on the wellbeing of clients that go beyond physiologic responses; 3) Most clients are satisfied with their nurses in terms of giving care; 4) The level of carative behavior is not affected by age, civil status, educational attainment, and duration of hospitalization. However, when grouped according to gender, the level of carative behavior differed significantly; 5) The level of care satisfaction is affected clients were grouped according to age and gender. However, when grouped according to civil status, educational attainment, and duration of hospitalization, the level of care satisfaction is not affected; 6) There is a relationship between the carative behaviors of nurses and care satisfaction of clients.

Comments

Call Number: TH NM 02 33

Location: Research Commons

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