Title

The relationship between staffing shortage and quality of nurse-patient interaction as perceived by the nurses and patients in the different wards of De La Salle University Medical Center

Date of Completion

2003

Document Type

Thesis

Degree Name

Bachelor of Science in Nursing

Keywords

Nurse-Patient Relations, Medically Underserved Area

Abstract

Descriptive design was utilized in this research. The subjects of the study were composed of 114 respondents, where 57 respondents were nurses and 57 respondents were patients. The respondents were randomly selected and were asked to answer the given questionnaire, which was developed based on literature and studies related to the study. The statistical treatments used were frequency distribution, t-test, f-test and the Spearman rank correlation. The study concluded that, 1) Most of the nurse respondents were female staff nurses with ages from 20 to 40 years old, with a BSN degree, assigned in service award, and with 3-5 years length of experience; 2) Most of the patients were female, 20-40 years old, married, attained college level, and with P10,001-20,000 monthly family income; 3) Fifty nine (59) respondents said that the degree of staffing shortage was in moderate extent; 31 nurses and 24 patients said that the staffing shortage was up to great extent; 4) The level of quality of nurse-patient interaction was satisfactory, as perceived by 21 out of 57 patients; 5) As for the nurses' perception of staffing shortage and quality of nurse-patient interaction, the P-value is more than @=0.05 and implies that the null hypothesis is rejected. Thus, there is sufficient evidence to conclude that there is a relationship between staffing shortage and quality of nurse-patient interaction. For patients' perception of staffing shortage and quality of nurse-patient interaction, the P-value is less than @=0.05 and implies that the null hypothesis is accepted. Thus, there is no statistically significant relationship between the staffing shortage and quality of nurse-patient interaction.

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