Date of Completion


Document Type

Research Project

Degree Name

Grade 12


Aging Population, Development, COVID-19, Improvement, Medical care, Perceptions, Pandemic, Telemedicine


Telemedicine is an effective way to combat COVID-19, as patient-led telemedicine services garnered positive views. However, an analysis of the aging population’s perceptions is still lacking, especially in the Philippines wherein the need for increased patient care and welfare is a major concern. The objective of this systematic review is to determine and measure the perceptions of the aging population on telemedicine in relation to their demographics, as well as the quality and frequency of service. With a descriptive and inferential quantitative design, this study was conducted in October-May 2022 among 210 residents of Bacoor, Cavite, aged 60 years old and above. The data were gathered through online survey questionnaires with a Likert scale, disseminated to each respondent. One-Way Analysis of Variance and Independent T-test were used to determine whether there is a significant difference in the respondents' perceptions of the use of telemedicine services when grouped into different demographic variables. The findings demonstrated that respondents had an overall fairly positive perception of Telemedicine's System, Technical, and Service Qualities amidst the COVID-19 pandemic. The association of the respondents’ perceptions of the quality of telemedicine in relation to their sex, age, educational attainment, and frequent use of telemedicine were not significant. Respondents’ perceptions of the use of services provided in the age bracket of 80 years old and above were positive and differ significantly from the age bracket of the 60s and 70s, thus, both educational attainment and frequent use of telemedicine were significant. Therefore, the study asserted that telemedicine provides effective services and was affiliated with the need for people's medical care. Future studies should broaden their scope further in order to produce a more thorough findings. Furthermore, this study will provide additional information on the effectiveness of telemedicine, which could be utilized for its improvement and development.

First Advisor

Carmelette Cawaling-Davila