Date of Completion


Document Type

Research Project

Degree Name

Grade 12


transgender individuals, transgender healthcare, hormone therapy, satisfaction rate of transgender individuals


Transgender people face discrimination in workplaces, schools, residences, hospitals, and treatment centers, depriving them of services. Several transsexual clinics in NCR, Philippines offer hormone therapy, advanced lab procedures, and pre-SRS assessment and counseling. This study was conducted to measure transgender patients’ satisfaction with the health services provided by their clinics. A quasi-experimental approach was utilized to determine the satisfaction rate of healthcare services in the Philippines via Google Forms following a 5-point Likert scale to obtain the demographic features of the participants, the healthcare providers, and health services they sought. Twenty six female-to-male (FTM) participants and 17 male-to-female (MTF) participants use injectables as their modality of hormone therapy, accounting for 86% of those who sought services. Both FTM and MTF patients are only partly satisfied with the medical care they receive. Similarly, no significant difference in satisfaction exists in between hormone management services for FTM and MTF transition. Thus, transgender patients in the Philippines self-administer hormone therapy. Correspondingly, hormonal therapy services can be improved in finding healthcare professionals and the evaluation of patients throughout the process.

First Advisor

Vivian B. Ramirez